{"id":17050,"date":"2024-10-18T13:29:13","date_gmt":"2024-10-18T13:29:13","guid":{"rendered":"https:\/\/test.tilde.ai\/?p=17050"},"modified":"2025-10-01T09:51:18","modified_gmt":"2025-10-01T09:51:18","slug":"ai-chatbot-in-waste-management","status":"publish","type":"post","link":"https:\/\/test.tilde.ai\/lv\/case-study\/ai-chatbot-in-waste-management\/","title":{"rendered":"\u201cVai \u0146emsiet manu tosteri?\u201d Sarunas ar MI par atkritumu apsaimnieko\u0161anu\u00a0"},"content":{"rendered":"<p><strong><a href=\"https:\/\/www.getlini.lv\" target=\"_blank\" rel=\"noopener\">Getli\u0146i EKO<\/a>bija nepiecie\u0161ams risin\u0101jums, kas samazin\u0101tu vi\u0146u klientu atbalsta komandas darba slodzi, automatiz\u0113jot atbildes uz bie\u017e\u0101k uzdotajiem jaut\u0101jumiem. Tom\u0113r vi\u0146i ar\u012b v\u0113l\u0113j\u0101s nodro\u0161in\u0101t, ka nemazin\u0101s atbil\u017eu kvalit\u0101te un pareiz\u012bba.&nbsp;&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p>Lai to nodro\u0161in\u0101tu, vi\u0146i piesaist\u012bja uz\u0146\u0113mumu \u201cTilde\u201d izstr\u0101d\u0101t <a href=\"https:\/\/test.tilde.ai\/lv\/ai-chatbots\/\">virtu\u0101lo asistenti<\/a> Getl\u012bnu, kuras darb\u012bbu nodro\u0161ina lielie valodas mode\u013ci (Large Language Model\u202f\u2014 LLM) un kura prot sniegt prec\u012bzas atbildes par da\u017e\u0101diem jaut\u0101jumiem, tostarp atbr\u012bvo\u0161anos no atkritumiem un to p\u0101rstr\u0101di.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-21773554\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<p style=\"font-size:20px\"><strong>Klients:<\/strong> Getli\u0146i EKO&nbsp;&nbsp;<\/p>\n\n\n\n<p style=\"font-size:20px\"><strong>R\u016bpniec\u012bba: <\/strong>Atkritumu apsaimnieko\u0161ana&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-a99be85b\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Atkritumi iek\u0161\u0101, atkritumi \u0101r\u0101\u202f\u2014 visa pamat\u0101 ir pareizi dati&nbsp;&nbsp;<\/h2>\n\n\n\n<p>Lai nodro\u0161in\u0101tu to, ka Getl\u012bna var izmantot lielo valodas mode\u013cu iesp\u0113jas, bija svar\u012bgi izveidot prec\u012bzi defin\u0113tu zin\u0101\u0161anu b\u0101zi. Zin\u0101\u0161anu b\u0101ze ir speci\u0101li atlas\u012btu dokumentu, rokasgr\u0101matu, t\u012bmek\u013ca satura un citas atbilsto\u0161as inform\u0101cijas kolekcija. T\u0101 kalpo par pamatu, no kura \u0123enerat\u012bvais MI pal\u012bdz sarunbotam izg\u016bt inform\u0101ciju, lai veidotu pareizas un dinamiskas atbildes.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Bez r\u016bp\u012bgi sagatavotas zin\u0101\u0161anu b\u0101zes Getl\u012bnai b\u016btu gr\u016bti sniegt pareizu vai noder\u012bgu inform\u0101ciju, l\u012bdz ar to sniegtajam atbalstam b\u016btu zema kvalit\u0101te. Lai no t\u0101 izvair\u012btos, \u201cGetli\u0146i EKO\u201d r\u016bp\u012bgi izv\u0113l\u0113j\u0101s atbilsto\u0161os dokumentus zin\u0101\u0161anu b\u0101zei, savuk\u0101rt \u201cTilde\u201d nodro\u0161in\u0101ja pareizu dokumentu apstr\u0101di un indeks\u0113\u0161anu.<\/p>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-27d0baff\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Daudz vair\u0101k nek\u0101 tikai jaut\u0101jumu un atbil\u017eu robots&nbsp;&nbsp;<\/h2>\n\n\n\n<p>T\u0101 k\u0101 Getl\u012bnas darb\u012bbu nodro\u0161ina LLM, sarunbots sp\u0113j uztvert lietot\u0101ja nol\u016bku un ieg\u016bt pareizu atbildi no savas zin\u0101\u0161anu b\u0101zes\u202f\u2014 at\u0161\u0137ir\u012bb\u0101 no tradicion\u0101lajiem robotiem, kuri izmanto iepriek\u0161 defin\u0113tus l\u0113mumu kokus. Kad lietot\u0101js atver sarunas logu, Getl\u012bna pied\u0101v\u0101 tr\u012bs galven\u0101s t\u0113mas\u202f\u2014 atkritumu nodo\u0161ana, veikala produkti un ekskursijas\u202f\u2014 vienlaikus saglab\u0101jot elast\u012bgu pieeju, lai var\u0113tu atbild\u0113t uz neparedz\u0113tiem jaut\u0101jumiem.&nbsp;&nbsp;<\/p>\n\n\n\n<p>T\u0101p\u0113c Getl\u012bna var atbild\u0113t uz ne tik ierastiem jaut\u0101jumiem, piem\u0113ram, \u201cVai j\u016bs pie\u0146emsiet manu tosteri?\u201d vai \u201cCik maks\u0101 atbr\u012bvo\u0161an\u0101s no d\u012bv\u0101na?\u201d Tradicion\u0101lais robots, atbildot uz jaut\u0101jumu par to, cik maks\u0101 atbr\u012bvo\u0161an\u0101s no d\u012bv\u0101na, var\u0113tu nosaukt visp\u0101r\u012bgu cenu par tonnu, bet Getl\u012bna apr\u0113\u0137ina prec\u012bzu maksu, \u0146emot v\u0113r\u0101 d\u012bv\u0101na svaru. LLM \u013cauj Getl\u012bnai veikt \u0161\u0101dus apr\u0113\u0137inus un \u0123ener\u0113t dinamiskas, personaliz\u0113tas atbildes, \u0146emot v\u0113r\u0101 sniegto inform\u0101ciju. <\/p>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-863bd0b3\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"469\" data-id=\"17054\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/10\/Case-study-vizuali-2-1024x469.png\" alt=\"\" class=\"wp-image-17054\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/10\/Case-study-vizuali-2-1024x469.png 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/10\/Case-study-vizuali-2-300x138.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/10\/Case-study-vizuali-2-768x352.png 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/10\/Case-study-vizuali-2-18x8.png 18w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/10\/Case-study-vizuali-2.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-86f89b1b\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">K\u0101 LLM padara Getl\u012bnu gudr\u0101ku&nbsp;<\/h2>\n\n\n\n<p>Papildus sp\u0113jai saprast un dabiski atbild\u0113t uz lietot\u0101ju jaut\u0101jumiem, LLM nodro\u0161ina ar\u012b citas Getl\u012bnas funkcijas, piem\u0113ram:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>At\u0161\u0137irt lietot\u0101jus (juridiskas un fiziskas personas) un atbilsto\u0161i piel\u0101got atbildes par cen\u0101m un darba laikiem;&nbsp;&nbsp;<\/li>\n\n\n\n<li>Pal\u012bdz\u0113t lietot\u0101jiem noteikt, vai vi\u0146i var apmekl\u0113t veikalu vai atbr\u012bvoties no atkritumiem, \u0146emot v\u0113r\u0101 pa\u0161reiz\u0113jo datumu un laiku;&nbsp;<\/li>\n\n\n\n<li>Nos\u016bt\u012bt pre\u010du att\u0113lus, kad lietot\u0101ji vaic\u0101 par konkr\u0113t\u0101m prec\u0113m, piem\u0113ram, veikal\u0101 p\u0101rdotajiem augiem;<\/li>\n\n\n\n<li>Nodro\u0161in\u0101t saites uz atbilsto\u0161ajiem avotiem, lai lietot\u0101jiem b\u016btu pieejama prec\u012bza inform\u0101cija.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-ef216330\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Balss pal\u012bgs jau ir ce\u013c\u0101&nbsp;<\/h2>\n\n\n\n<p>\u201cTilde\u201d \u0161obr\u012bd sadarbojas ar \u201cGetli\u0146i EKO\u201d, lai papla\u0161in\u0101tu Getl\u012bnas funkcionalit\u0101ti, ievie\u0161ot sazi\u0146u ar balsi. Dr\u012bz lietot\u0101ji var\u0113s iesaist\u012bties re\u0101llaika balss sarun\u0101s ar virtu\u0101lo asistenti, <a href=\"https:\/\/test.tilde.ai\/lv\/voice-synthesis\/\">kas \u0123ener\u0113s un bals\u012b nolas\u012bs atbildes.<\/a> T\u0101pat lietot\u0101jiem p\u0113c sarunas b\u016bs iesp\u0113ja sa\u0146emt jebkuras balss sarunas vai sarakstes transkripciju pa e-pastu.&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-35cc4fa7\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">\u0100tr\u0101ks un efekt\u012bv\u0101ks klientu atbalsts ar MI&nbsp;&nbsp;<\/h2>\n\n\n\n<p>Getl\u012bna ir sevi pier\u0101d\u012bjusi k\u0101 v\u0113rt\u012bgu \u201cGetli\u0146i EKO\u201d resursu, kas nodro\u0161ina kontekstam atbilsto\u0161as un prec\u012bzas atbildes un sekm\u012bgi samazina atbalsta komandas darba slodzi.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Uz\u0146\u0113mumi, kas v\u0113las optimiz\u0113t savas klientu apkalpo\u0161anas darb\u012bbas, var izmantot MI sarunbotu rad\u012bt\u0101s priek\u0161roc\u012bbas, t\u0101 nodro\u0161inot gan efektivit\u0101ti, gan klientu apmierin\u0101t\u012bbu. Nodro\u0161inot atbilsto\u0161u izstr\u0101di un apm\u0101c\u012bbu, MI var rad\u012bt b\u016btisku at\u0161\u0137ir\u012bbu.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Atskatoties uz Getl\u012bnas projektu, varu teikt, ka tas bija zin\u0101\u0161an\u0101m, priek\u0161roc\u012bb\u0101m un izaicin\u0101jumiem bag\u0101ts piedz\u012bvojums. Man bija prieks sadarboties ar \u201cTildi\u201d, kas uzc\u012bt\u012bgi atbild\u0113ja uz visiem m\u016bsu piepras\u012bjumiem un regul\u0101ri veica uzlabojumus. Pateicoties \u0161ai sadarb\u012bbai, m\u0113s izveidoj\u0101m m\u016bsu lielisko virtu\u0101lo asistenti Getl\u012bnu. Paldies!&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-031d34ee\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<p><em>Santa Peir\u0101ga, klientu servisa speci\u0101liste&nbsp;&nbsp;&nbsp;<\/em><\/p>\n<\/blockquote>\n\n\n\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-308e66cf\"><div class=\"qi-block-spacer qodef-block qodef-m\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-qi-blocks-call-to-action qodef-block-container qodef-block-9c8140bb\"><div class=\"qi-block-call-to-action qodef-block qodef-m qodef-layout--standard\"><div class=\"qodef-m-inner\"><div class=\"qodef-m-content\"><h5 class=\"qodef-m-title\">V\u0113laties ieviest MI sarunbotu ar\u012b sav\u0101 organiz\u0101cij\u0101?<\/h5><div class=\"qodef-m-text\">Sazinieties ar mums \u0161odien, lai uzzin\u0101tu, k\u0101 m\u016bsu MI risin\u0101jumi var uzlabot j\u016bsu darbpl\u016bsmu.<\/div><\/div><div class=\"qodef-m-button\">\n<div class=\"wp-block-qi-blocks-button qodef-block-container qodef-block-03d0ab58\"><a class=\"qi-block-button qodef-block qodef-m qodef-layout--filled qodef-type--standard qodef-hover--icon-move-horizontal-short\" href=\"https:\/\/test.tilde.ai\/lv\/contact-us\/\"><span class=\"qodef-m-text\">Pieteikt konsult\u0101ciju<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Atkritumu apsaimnieko\u0161anas uz\u0146\u0113mums Getli\u0146i EKO Latvij\u0101 piepras\u012bja risin\u0101jumu, lai samazin\u0101tu klientu atbalsta komandas darba slodzi, automatiz\u0113jot atbildes uz ikdienas jaut\u0101jumiem. Tom\u0113r t\u0101s ar\u012b v\u0113l\u0113j\u0101s nodro\u0161in\u0101t, ka atbil\u017eu kvalit\u0101te un precizit\u0101te netiek apdraud\u0113ta. Lai apmierin\u0101tu \u0161\u012bs vajadz\u012bbas, vi\u0146i piesaist\u012bja Tildi, lai att\u012bst\u012btu Getl\u012bna, virtu\u0101lo [\u2026]<\/p>","protected":false},"author":2,"featured_media":17052,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102,129],"tags":[],"class_list":["post-17050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/posts\/17050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/comments?post=17050"}],"version-history":[{"count":0,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/posts\/17050\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/media\/17052"}],"wp:attachment":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/media?parent=17050"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/categories?post=17050"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/tags?post=17050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}