{"id":16306,"date":"2024-05-08T12:42:50","date_gmt":"2024-05-08T12:42:50","guid":{"rendered":"https:\/\/test.tilde.ai\/?p=16306"},"modified":"2025-11-30T17:02:45","modified_gmt":"2025-11-30T15:02:45","slug":"chatbot-ema","status":"publish","type":"post","link":"https:\/\/test.tilde.ai\/lv\/case-study\/chatbot-ema\/","title":{"rendered":"Sarunboti p\u0101r\u0146em Lietuvas valsts sektoru: klientiem nav iebildumu run\u0101t ar MI\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"16306\" class=\"elementor elementor-16306\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dec38b9 e-flex e-con-boxed e-con e-parent\" data-id=\"dec38b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4f03bc elementor-widget elementor-widget-shortcode\" data-id=\"d4f03bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"r\u012bvmaize\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">S\u0101kums<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Sarunboti p\u0101r\u0146em Lietuvas valsts sektoru: klientiem nav iebildumu run\u0101t ar MI\u00a0<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/test.tilde.ai\/lv\/2024\/05\/08\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>2024. gada 8. maijs<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-scaled.jpg\" class=\"attachment-full size-full wp-image-16307\" alt=\"Sieviete raksta kl\u0113pjdator\u0101\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-1536x1024.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-2048x1365.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70ac4189 e-flex e-con-boxed e-con e-parent\" data-id=\"70ac4189\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-678c9dc3 elementor-widget elementor-widget-text-editor\" data-id=\"678c9dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>\u201c<strong>Vair\u0101k nek\u0101 40% vaic\u0101jumu Lietuvas valsts nodarbin\u0101t\u012bbas dienesta virtu\u0101lajam asistentam tiek nos\u016bt\u012bti \u0101rpus darba laika<\/strong>,\u201d<strong> st\u0101sta servisa p\u0101rst\u0101ve, st\u0101stot par virtu\u0101l\u0101 asistenta EMA darb\u012bbu, kas tika uzs\u0101kta tikai janv\u0101r\u012b. \u0160is viedais virtu\u0101lais asistents, ko izstr\u0101d\u0101jis valodu tehnolo\u0123iju uz\u0146\u0113mums Tilde, ir atbild\u0113jis uz vair\u0101k nek\u0101 31 000 jaut\u0101jumiem, un Nodarbin\u0101t\u012bbas dienests apgalvo, ka turpin\u0101s tikai papla\u0161in\u0101t sava virtu\u0101l\u0101 asistenta iesp\u0113jas.<\/strong>\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p style=\"font-size: 25px;\"><strong>Iedvesmojoties no nepiecie\u0161am\u012bbas atbild\u0113t uz klientu jaut\u0101jumiem \u0101rpus darba laika<\/strong>\u00a0<\/p>\n\n<p>VAIDA Urbanskien\u0117, Nodarbin\u0101t\u012bbas dienesta klientu apkalpo\u0161anas un apkalpo\u0161anas noda\u013cas vad\u012bt\u0101ja, nor\u0101da, ka l\u0113mums izvietot viedo virtu\u0101lo asistentu bija balst\u012bts uz pieaugo\u0161o klientu jaut\u0101jumu pl\u016bsmu un iev\u0113rojamu da\u013cu atk\u0101rtotu jaut\u0101jumu: \u201cTaj\u0101 laik\u0101 m\u016bsu eksperti izmantoja t\u0113rz\u0113\u0161anas kan\u0101lu, lai sniegtu atbalstu. Lai gan klienti bija pieaugu\u0161i, lai nov\u0113rt\u0113tu \u0161\u0101dus pakalpojumus, m\u016bsu ekspertiem n\u0101c\u0101s uz\u0146emties arvien liel\u0101ku darba slodzi, jo vi\u0146iem bija j\u0101sniedz atbalsts gan pa t\u0101lruni, gan tie\u0161saistes t\u0113rz\u0113\u0161an\u0101. Turkl\u0101t m\u0113s paman\u012bj\u0101m, ka iev\u0113rojams skaits vaic\u0101jumu tika nos\u016bt\u012bti \u0101rpus darba laika. Tas lika mums s\u0101kt p\u0113t\u012bt AI iesp\u0113jas, lai atrastu efekt\u012bv\u0101ku veidu, k\u0101 sniegt m\u016bsu pakalpojumus un atbild\u0113t uz klientu jaut\u0101jumiem 24\/7, un t\u0101p\u0113c m\u0113s nol\u0113m\u0101m izvietot viedo virtu\u0101lo asistentu.\u201d\u00a0<\/p>\n\n<p>\u00a0<\/p>\n<p>Nodarbin\u0101t\u012bbas dienesta Virtu\u0101lais asistents EMA str\u0101d\u0101 kop\u0161 \u0161\u0101 gada 2. janv\u0101ra. T\u0101 ir sa\u0146\u0113musi vair\u0101k nek\u0101 31 000 klientu zi\u0146ojumu un atrisin\u0101jusi vair\u0101k nek\u0101 9000 atbalsta pieteikumu. K\u0101 nor\u0101da V. Urbanskien\u0117, klienti ar\u012b akt\u012bvi sazin\u0101s ar EMA \u0101rpus Nodarbin\u0101t\u012bbas dienesta darba laika, un Virtu\u0101lais asistents \u0161obr\u012bd Lietuv\u0101 sniedz atbalstu attiec\u012bb\u0101 uz re\u0123istr\u0101ciju Nodarbin\u0101t\u012bbas dienest\u0101, m\u0101c\u012bbu atbalstu un \u0101rvalstnieku nodarbin\u0101\u0161anu. EMA var ar\u012b atbild\u0113t uz visp\u0101r\u0113jiem jaut\u0101jumiem par Nodarbin\u0101t\u012bbas dienestu, piem\u0113ram, k\u0101ds ir iest\u0101des m\u0113r\u0137is, k\u0101dus pakalpojumus t\u0101 sniedz, kur var atrast ties\u012bbu aktus utt.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>\u201cGalvenie motiv\u0113jo\u0161ie iemesli t\u0113rz\u0113\u0161anas robotu izvieto\u0161anai ir liel\u0101ka klientu apkalpo\u0161anas efektivit\u0101te un lab\u0101ka sabiedrisko pakalpojumu pieejam\u012bba. Lietuvas vald\u012bbas sektors diezgan \u0101tri ievie\u0161 attiec\u012bgos jaunin\u0101jumus, un arvien vair\u0101k organiz\u0101ciju, kas sniedz visu sabiedrisko pakalpojumu spektru, ir ieviesu\u0161as jaunas tehnolo\u0123ijas ar visliel\u0101ko ap\u0146\u0113m\u012bbu un atbild\u012bbu. Labs piem\u0113rs tam ir Nodarbin\u0101t\u012bbas dienests: komanda identific\u0113ja probl\u0113mu, atrada risin\u0101jumu un uzlaboja klientu apkalpo\u0161anas pieredzi da\u017eu m\u0113ne\u0161u laik\u0101 ar virtu\u0101l\u0101 asistenta pal\u012bdz\u012bbu,\u00bb st\u0101sta Lietuvas valodas tehnolo\u0123iju uz\u0146\u0113muma, kas izstr\u0101d\u0101ja Virtu\u0101lo asistentu Nodarbin\u0101t\u012bbas dienestam, departamenta vad\u012bt\u0101ja Renata \u0160pukien\u0117.\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"16316\" class=\"wp-image-16316\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-18x12.jpg 18w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n<p>\u00a0<\/p>\n<p style=\"font-size: 25px;\"><strong>Virtu\u0101l\u0101 asistenta izvieto\u0161ana ilga 3 m\u0113ne\u0161us<\/strong>\u00a0<\/p>\n\n<p>Saska\u0146\u0101 ar Tildes r\u012bkot\u0101jdirektora teikto daudzas organiz\u0101cijas iebied\u0113 izvieto\u0161anas process, nevis virtu\u0101l\u0101 asistenta sp\u0113jas risin\u0101t savas probl\u0113mas, jo t\u0101s pie\u0146em, ka process ir sare\u017e\u0123\u012bts, ilgsto\u0161s un prasa lielus organizatoriskos resursus.\u00a0\u00a0<\/p>\n\n<p>\u00a0<\/p>\n<p>\u201cVirtu\u0101l\u0101 asistenta izvieto\u0161ana bija patie\u0161\u0101m vienm\u0113r\u012bga; taj\u0101 bija iesaist\u012bta liela da\u013ca m\u016bsu komandas, jo m\u0113s v\u0113l\u0113j\u0101mies rast risin\u0101jumu, kas atbilstu gan klienta vajadz\u012bb\u0101m, gan Nodarbin\u0101t\u012bbas dienesta v\u0113rt\u012bb\u0101m. Viss Virtu\u0101l\u0101 asistenta izvieto\u0161anas process ilga 3 m\u0113ne\u0161us, kas ietv\u0113ra datu sistematiz\u0101ciju, iesp\u0113jamo klientu jaut\u0101jumu prognoz\u0113\u0161anu, lietot\u0101jdraudz\u012bgu un skaidru atbil\u017eu snieg\u0161anu un EMA apm\u0101c\u012bbu. M\u0113s pielik\u0101m iev\u0113rojamas p\u016bles, lai att\u012bst\u012btu virtu\u0101l\u0101 asistenta identit\u0101ti, kas ir kod\u0113ta t\u0101 v\u0101rd\u0101: E noz\u012bm\u0113 emp\u0101tiju, M par piekl\u0101j\u012bbu un A par atbild\u012bbu,\u00bb skaidro V. Urbanskien\u0117.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>Saska\u0146\u0101 ar Nodarbin\u0101t\u012bbas dienesta p\u0101rst\u0101vja teikto, lai gan EMA ir galvenais pasniedz\u0113js, tai pal\u012bdz\u0113ja kol\u0113\u0123i no citiem departamentiem, lai nodro\u0161in\u0101tu inform\u0101cijas pareiz\u012bbu, uzlabotu teksta pl\u016bdumu un skaidr\u012bbu, un \u012bsteno\u0161anas p\u0113d\u0113j\u0101 posm\u0101 virtu\u0101lo asistentu p\u0101rbaud\u012bja viss person\u0101ls.\u00a0\u00a0<\/p>\n\n<p>\u00a0<\/p>\n<p>\u201cVirtu\u0101l\u0101 asistenta izvieto\u0161anas galvenie aspekti valsts iest\u0101d\u0113s ir inform\u0101cijas pareiz\u012bba un atbild\u012bga apm\u0101c\u012bba. Lai gan m\u016bsu virtu\u0101lo asistentu veiktsp\u0113ju jau ir pier\u0101d\u012bjis m\u016bsu risin\u0101jumu skaits valsts iest\u0101d\u0113m, galu gal\u0101 tas joproj\u0101m ir MI balst\u012bts risin\u0101jums, kas var pie\u013caut k\u013c\u016bdas. Lai izvair\u012btos no \u0161\u0101diem riskiem, b\u016btiska noz\u012bme ir sa\u0146\u0113m\u0113jas iest\u0101des iesaistei un r\u016bp\u012bgai apm\u0101c\u012bbai. \u0160\u0101 iemesla d\u0113\u013c masveid\u0101 ra\u017eoti tie\u0161saistes virtu\u0101lo asistentu risin\u0101jumi nav piem\u0113roti sabiedriskajiem pakalpojumiem, jo ir gandr\u012bz neiesp\u0113jami nodro\u0161in\u0101t to kvalit\u0101ti. Valsts iest\u0101des nevar uz\u0146emties \u0161\u0101dus riskus,\u00bb nor\u0101da R. \u0160pukien\u0117.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p style=\"font-size: 25px;\"><strong>Virtu\u0101lais asistents atkl\u0101ja neparedz\u0113tus klientu paradumus<\/strong>\u00a0<\/p>\n\n<p>Vaic\u0101ta nov\u0113rt\u0113t virtu\u0101l\u0101 asistenta darb\u012bbas rezult\u0101tus, VAIDA Urbanskien\u0117, Nodarbin\u0101t\u012bbas dienesta klientu apkalpo\u0161anas un apkalpo\u0161anas noda\u013cas vad\u012bt\u0101ja, saka, ka komanda ir gandar\u012bta: iev\u0113rojamu da\u013cu jaut\u0101jumu izskata EMA, un t\u0101 var sniegt skaidru un pareizu inform\u0101ciju.\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cPat pirms m\u016bsu virtu\u0101l\u0101 asistenta izvieto\u0161anas m\u0113s redz\u0113j\u0101m darba laiku, un EMA pakalpojumi bija p\u0101rliecino\u0161s pier\u0101d\u012bjums \u0161im ieskatam: vair\u0101k nek\u0101 40% atbalsta tiek sniegts \u0101rpus darba laika. Turkl\u0101t m\u0113s redzam, ka darba dev\u0113ji, kuriem ir jaut\u0101jumi par \u0101rvalstnieku nodarbin\u0101t\u012bbu, visticam\u0101k, sazin\u0101sies ar virtu\u0101lo asistentu, nevis m\u016bsu ekspertiem. Tas mani visvair\u0101k p\u0101rsteidz, ka klienti run\u0101 ar EMA, it k\u0101 t\u0101 b\u016btu \u012bsta persona: vi\u0146i to jaut\u0101 par t\u0101s j\u016bt\u0101m vai izst\u0101sta par sevi; da\u017ereiz m\u0113s paman\u0101m piln\u012bgi negaid\u012btus jaut\u0101jumus, piem\u0113ram, \u201cvai esat k\u0101dreiz m\u0113\u0123in\u0101jis \u0113st krokodilu\u201d, \u201ck\u0101 j\u016bs varat uzvar\u0113t miljonu\u201d vai \u201cvai j\u016bs zin\u0101t, k\u0101 l\u0101st\u012bt\u201d. Tas viss tikai pier\u0101da, ka m\u016bsu risin\u0101jums darbojas labi,\u00bb st\u0101sta V. Urbanskien\u0117.\u00a0<\/p>\n<p>\u00a0<\/p>\n<\/blockquote>\n\n<p>Saska\u0146\u0101 ar Tildes vad\u012bt\u0101ja teikto Lietuv\u0101, kas ir Virtu\u0101l\u0101 asistenta att\u012bst\u012bbas uz\u0146\u0113mums, Virtu\u0101l\u0101 asistenta sp\u0113ja atbild\u0113t \u0101rpus veidn\u0113m ir balst\u012bta uz AI: \u201cGudrs Virtu\u0101lais asistents tiek apm\u0101c\u012bts, iepaz\u012bstinot to ar da\u017e\u0101diem jaut\u0101jumiem un atbild\u0113m. Lai gan tas sp\u0113j las\u012bt tekstus, kas rakst\u012bti da\u017e\u0101d\u0101s form\u0101s un stilos vai kuros ir pareizrakst\u012bbas k\u013c\u016bdas, tas sniedz papildu jaut\u0101jumus, lai izstr\u0101d\u0101tu vaic\u0101jumu, ja tas nav skaidrs, lai sniegtu klientam vislab\u0101ko iesp\u0113jamo atbildi. Turkl\u0101t, pamatojoties uz katras organiz\u0101cijas vajadz\u012bb\u0101m, AI ir apm\u0101c\u012bts run\u0101t konkr\u0113t\u0101 stil\u0101; piem\u0113ram, EMA sniedz savu inform\u0101ciju kodol\u012bgi un neitr\u0101li, t\u0101 neatsaucas uz ties\u012bbu aktiem un pie\u0161\u0137ir priorit\u0101ti vienk\u0101r\u0161iem, lietot\u0101jdraudz\u012bgiem paskaidrojumiem.\u201d\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 25px;\">Citi AI risin\u0101jumi<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 25px;\">\u00a0<\/span><\/p>\n\n<p>Atbildot uz jaut\u0101jumu par EMA turpm\u0101ko att\u012bst\u012bbu, Nodarbin\u0101t\u012bbas dienesta p\u0101rst\u0101vis atz\u012bst, ka tuv\u0101kaj\u0101 n\u0101kotn\u0113 dienests tiks papildin\u0101ts ar diviem papildu tematiem: \u201cTurkl\u0101t m\u0113s cen\u0161amies att\u012bst\u012bt savu virtu\u0101lo asistentu t\u0101d\u0101 virzien\u0101, kas \u013caus klientiem sa\u0146emt atbildes uz visiem jaut\u0101jumiem par Nodarbin\u0101t\u012bbas dienestu. M\u0113s ar\u012b ceram izmantot vair\u0101k AI risin\u0101jumu, kas \u013caus EMA sniegt atbildes no v\u0101j\u0101kas inform\u0101cijas.\u201d\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>Valodas tehnolo\u0123iju uz\u0146\u0113muma \u201cTilde\u201d vad\u012bt\u0101js Lietuv\u0101 atkl\u0101j, ka \u0161obr\u012bd t\u0101 tehnolo\u0123iju noda\u013ca jau ievie\u0161 lielos valodas mode\u013cus (LVM) visos savos produktos; t\u0101d\u0113\u013c Nodarbin\u0101t\u012bbas dienesta v\u0113lme apm\u0101c\u012bt savu virtu\u0101lo asistentu sniegt atbildes no v\u0101j\u0101kas inform\u0101cijas var\u0113tu k\u013c\u016bt par realit\u0101ti: \u201cLielu valodas mode\u013cu ievie\u0161ana virtu\u0101lajos asistentos noz\u012bm\u0113 tie\u0161i to: AI sp\u0113j m\u0101c\u012bties ne tikai no metodiskiem jaut\u0101jumiem un atbild\u0113m, bet ar\u012b no tekstu\u0101las inform\u0101cijas, piem\u0113ram, ties\u012bbu aktiem. T\u0101 var izlas\u012bt \u0161\u0101du inform\u0101ciju un nodot to ieinteres\u0113tajai personai vienk\u0101r\u0161\u0101, kodol\u012bg\u0101 veid\u0101. Tas padar\u012bs m\u016bsu virtu\u0101los asistentus gudr\u0101kus un var\u0113s sniegt atbalstu pla\u0161am inform\u0101cijas kl\u0101stam.\u201d\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bebf6f2 e-flex e-con-boxed e-con e-parent\" data-id=\"bebf6f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb1451f e-con-full e-flex e-con e-child\" data-id=\"bb1451f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1de03 elementor-widget elementor-widget-heading\" data-id=\"1d1de03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vai v\u0113laties ieviest MI ar\u012b sav\u0101 organiz\u0101cij\u0101?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df46a4f elementor-widget elementor-widget-text-editor\" data-id=\"df46a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">Sazinieties ar mums jau \u0161odien un noskaidrojiet, k\u0101 m\u016bsu risin\u0101jumi var uzlabot j\u016bsu darbpl\u016bsmu.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45c05d0 e-con-full e-flex e-con e-child\" data-id=\"45c05d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e2baa0 elementor-widget elementor-widget-button\" data-id=\"9e2baa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/test.tilde.ai\/lv\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pieteikt konsult\u0101ciju<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8275eb6 e-flex e-con-boxed e-con e-parent\" data-id=\"8275eb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5a79f9 elementor-widget elementor-widget-shortcode\" data-id=\"e5a79f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Tildes jaunumi\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22725 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lv\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png\" class=\"attachment-full size-full wp-image-22726\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-300x200.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-768x512.png 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lv\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\" >\n\t\t\t\tTilde un UNESCO partneris, lai p\u0101rvar\u0113tu valodas barjeras mazo salu jaunatt\u012bst\u012bbas valst\u012bs\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20624 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lv\/news\/ai-translation-for-ukraine\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1703\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg\" class=\"attachment-full size-full wp-image-20625\" alt=\"Art\u016brs Vasi\u013cevskis simboliski nodeva Ukrainas v\u0113stniec\u012bbai Latvij\u0101 MI darbin\u0101ms tulko\u0161anas platformu\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1024x681.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-768x511.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1536x1022.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-2048x1363.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lv\/news\/ai-translation-for-ukraine\/\" >\n\t\t\t\tLatvij\u0101 izstr\u0101d\u0101ts m\u0101ksl\u012bg\u0101 intelekta tulko\u0161anas r\u012bks pal\u012bdz\u0113s Ukrainai ce\u013c\u0101 uz iest\u0101\u0161anos ES\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20213 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lv\/news\/tilde-releases-tildeopen-llm\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg\" class=\"attachment-full size-full wp-image-20214\" alt=\"Virsraksta att\u0113ls ar apsk\u0101vienu sejas platformu ekr\u0101n\u0101\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1536x1024.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-2048x1365.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lv\/news\/tilde-releases-tildeopen-llm\/\" >\n\t\t\t\tTilde publisko m\u0101ksl\u012bg\u0101 intelekta modeli Eiropas valod\u0101m \u2013 TildeOpen LLM\u00a0\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-19394 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-llm\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lv\/blog\/human-level-ai-scientific-breakthroughs\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"476\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg\" class=\"attachment-full size-full wp-image-19397\" alt=\"Jurgita Kapo\u010di\u016bte-Dzikiene\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg 800w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-300x179.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-768x457.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-18x12.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lv\/blog\/human-level-ai-scientific-breakthroughs\/\" >\n\t\t\t\tCilv\u0113ka l\u012bme\u0146a MI: k\u0101di ir zin\u0101tnes atkl\u0101jumi?\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u201cVair\u0101k nek\u0101 40% jaut\u0101jumi Lietuvas valsts nodarbin\u0101t\u012bbas dienesta virtu\u0101lajam asistentam tiek nos\u016bt\u012bti \u0101rpus darba laika,\u201d st\u0101sta dienesta p\u0101rst\u0101ve, daloties sav\u0101 st\u0101st\u0101<\/p>","protected":false},"author":2,"featured_media":16307,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102,129],"tags":[],"class_list":["post-16306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/posts\/16306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/comments?post=16306"}],"version-history":[{"count":0,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/posts\/16306\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/media\/16307"}],"wp:attachment":[{"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/media?parent=16306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/categories?post=16306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test.tilde.ai\/lv\/wp-json\/wp\/v2\/tags?post=16306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}