{"id":9078,"date":"2021-06-10T12:28:28","date_gmt":"2021-06-10T12:28:28","guid":{"rendered":"https:\/\/test.tilde.ai\/?p=9078"},"modified":"2025-11-30T18:04:57","modified_gmt":"2025-11-30T16:04:57","slug":"the-first-ai-chatbot-of-public-administration-in-latvia","status":"publish","type":"post","link":"https:\/\/test.tilde.ai\/lt\/case-study\/the-first-ai-chatbot-of-public-administration-in-latvia\/","title":{"rendered":"Pirmasis Latvijos vie\u0161ojo administravimo ai-chatbot"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9078\" class=\"elementor elementor-9078\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-365fe1c e-flex e-con-boxed e-con e-parent\" data-id=\"365fe1c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b1ba94 elementor-widget elementor-widget-shortcode\" data-id=\"5b1ba94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"duonos trupiniai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Pagrindinis<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pirmasis Latvijos vie\u0161ojo administravimo ai-chatbot<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/test.tilde.ai\/lt\/2021\/06\/10\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>2021 m. bir\u017eelio 10 d.<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"650\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/UNA-HERO.jpg\" class=\"attachment-full size-full wp-image-9085\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/UNA-HERO.jpg 1920w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/UNA-HERO-300x102.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/UNA-HERO-1024x347.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/UNA-HERO-768x260.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/UNA-HERO-1536x520.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/UNA-HERO-18x6.jpg 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ef914b4 e-flex e-con-boxed e-con e-parent\" data-id=\"3ef914b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5a457973 elementor-widget elementor-widget-text-editor\" data-id=\"5a457973\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h4 class=\"wp-block-heading\">S\u0117km\u0117s istorija trumpai<\/h4>\n\n<p>2018 m. bir\u017eelio m\u0117n. \u012fmoni\u0173 registre \u012fsteigta UNA, pirmoji virtuali valstyb\u0117s administracijos pad\u0117j\u0117ja. Iki \u0161iol agent\u016bros svetain\u0117je arba \u201eFacebook Messenger\u201c platformoje ji daugiau nei 25 000 klient\u0173 pateik\u0117 informacij\u0105 apie \u012fvairias \u012fmoni\u0173 registro paslaugas.<\/p>\n<p>\u00a0<\/p>\n\n<p>I\u0161 Unos patirties matyti, kad PG neperima darbo viet\u0173, bet teikia param\u0105 tiems, kurie yra perpildyti, si\u016blo karjeros galimybes tiems, kurie nori persikvalifikuoti, ir \u012fkvepia tuos, kurie seka klient\u0173 aptarnavimo atstovo profesijos pl\u0117tr\u0105 skaitmeniniame am\u017eiuje.<\/p>\n<p>\u00a0<\/p>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-large-font-size\">234,483<\/h3>\n\n<p>atsakyti prane\u0161imai<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-large-font-size\">13%<\/h3>\n\n<p>i\u0161 klient\u0173 pasirenka UNA<\/p>\n<\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-large-font-size\">2<\/h3>\n\n<p>kalbos<\/p>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">\u00a0<\/h2>\n<h4 class=\"wp-block-heading\">B\u016btinas ir strateginiuose tiksluose numatytas per\u0117jimas prie nuotolin\u0117s registracijos<\/h4>\n\n<p>Remiantis 2018 m. statistiniais duomenimis, 2017 m. \u012fmoni\u0173 registro darbuotojai atsak\u0117 \u012f daugiau kaip 67 000 klient\u0173 skambu\u010di\u0173 ir 10 000 el. lai\u0161k\u0173, o m\u0117nesinis svetain\u0117s naudotoj\u0173 skai\u010dius \u2013 daugiau kaip 10 000. Daugelis klausim\u0173, pvz., apie dokument\u0173 pildym\u0105, pateikim\u0105 ir pa\u017eang\u0105, buvo u\u017eduodami ne kart\u0105.<\/p>\n\n<p>\u00a0<\/p>\n<p>Registras jau buvo pa\u017eangi e. pl\u0117tros varomoji institucija; taigi laipsni\u0161kas per\u0117jimas prie nuotolini\u0173 klient\u0173 aptarnavimo paslaug\u0173 buvo prad\u0117tas 2017 m., kad atitikt\u0173 skaitmeninio am\u017eiaus reikalavimus. Virtualiojo asistento \u012fdiegimas buvo logi\u0161kas \u017eingsnis siekiant strateginio tikslo: 100% nuotolin\u0117s registracijos.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9079\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa2.png\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa2.png 709w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa2-300x127.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa2-18x8.png 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Virtualusis UNA asistentas arba \u012fmon\u0117s paramos ateitis<\/h4>\n\n<p>Atsi\u017evelgiant \u012f \u017emoni\u0173 \u012fpro\u010dius ir nor\u0105 bendrauti socialiniais tinklais, UNA m. bir\u017eelio m\u0117n. \u012fmoni\u0173 registras \u201epasamd\u0117\u201c UNA, pirm\u0105j\u012f virtual\u0173 valstyb\u0117s administracijos pad\u0117j\u0117j\u0105.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9080\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa3.png\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa3.png 709w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa3-300x127.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa3-18x8.png 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n<p>\u00a0<\/p>\n\n<p>Svetain\u0117je ir \u201eFacebook Messenger\u201c ji informavo klientus apie \u012fmoni\u0173 steigim\u0105 ir likvidavim\u0105, taip pat apie konkre\u010di\u0173 dokument\u0173 pa\u017eang\u0105. Rengiant UNA, tem\u0173 skai\u010dius padid\u0117jo nuo 3 iki 60. Nuo pirmosios darbo dienos UNA dviem kalbomis atsiunt\u0117 daugiau kaip 23483 naudingus prane\u0161imus. \u017dmon\u0117s pasitiki UNA: palyginti su visais klient\u0173 palaikymo kanalais, iki 13% klient\u0173 kaip informacijos \u0161altin\u012f pasirinko virtual\u0173 asistent\u0105.<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u00a0<\/p>\n<cite>\u201eUNA yra efektyvi ry\u0161i\u0173 priemon\u0117 ir novatori\u0161ka Latvijos valstyb\u0117s administravimo tarnyba, kuri aptarnauja klientus ir nuolat mokosi juos dominan\u010diomis temomis,\u201c<br \/>Guna Paidere,<br \/><br \/>\u012fmoni\u0173 rejestro vyriausiasis valstybinis notaras<\/cite><\/blockquote>\n\n<h4 class=\"wp-block-heading\">Pa\u017eangios technologijos \u012f ateit\u012f orientuotoms \u012fstaigoms<\/h4>\n\n<p>Kuriant UNA, neuroninio tinklo technologijos vaidino esmin\u012f vaidmen\u012f, kad ji gal\u0117t\u0173 kasdien analizuoti \u017emoni\u0173 vartojam\u0105 nat\u016brali\u0105 kalb\u0105. UNA supranta, k\u0105 ra\u0161o vartotojas, net jei tekstas netikslus arba su tr\u016bkumais. Be to, robotas mokosi bendrauti su klientais. \u0160i platforma leid\u017eia \u012fmoni\u0173 registro darbuotojams steb\u0117ti pokalbius ir, jei reikia, juos perimti.<\/p>\n\n<h4 class=\"wp-block-heading\">UNA suteik\u0117 ne\u012fkainojam\u0105 pagalb\u0105 informuojant klientus COVID-19 kriz\u0117s prad\u017eioje<\/h4>\n\n<p>Unos atidarymo i\u0161ra\u0161as atnaujintas informacija apie klient\u0173 aptarnavimo vietoje neprieinamum\u0105. Po to buvo pateikta informacija apie nuotolines paslaugas: \u0161i informacija buvo labai naudinga klientams. Nuo tada, kai buvo priimtas sprendimas d\u0117l nepaprastosios pad\u0117ties, UNA toliau vykd\u0117 savo klient\u0173 aptarnavimo pareigas ir klientams neteik\u0117 paslaug\u0173 vietoje.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Virtualusis kolega tapo svarbiu komandos nariu<\/h4>\n\n<p>Prad\u017eioje su naujuoju virtualiu kolega buvo elgiamasi atsargiai. Komandos nariai svarst\u0117, ar AI nepanaikins savo darbo. Ta\u010diau netrukus paai\u0161k\u0117jo, kad ateityje taip pat reik\u0117s klient\u0173 aptarnavimo atstov\u0173 ir kad tik j\u0173 darbo turinys keisis priklausomai nuo visuomenini\u0173 proces\u0173. Jau 3 metus UNA yra pavyzdys, kaip virtual\u016bs pad\u0117j\u0117jai gali pagerinti produktyvum\u0105, u\u017euot rizikav\u0119 \u017emoni\u0173 darbu.<\/p>\n<p>\u00a0<\/p>\n\n<p>UNA tapo tikru komandos nariu \u2013 ji palaiko skambu\u010di\u0173 centr\u0105, kuris gali naudoti pokalbi\u0173 robot\u0105 patarimams telefonu teikti, ir si\u016blo tobul\u0117jimo galimybes tiems kolegoms, kurie persikvalifikavo kaip robot\u0173 treneriai. Kiti kolegos gali matyti, kaip klient\u0173 aptarnavimo atstov\u0173 profesija pl\u0117tojasi skaitmeniniame am\u017eiuje.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9081\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa4.png\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa4.png 709w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa4-300x127.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/unaa4-18x8.png 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n<p>\u00a0<\/p>\n\n<p>Svetain\u0117je ir \u201eFacebook Messenger\u201c ji informavo klientus apie \u012fmoni\u0173 steigim\u0105 ir likvidavim\u0105, taip pat apie konkre\u010di\u0173 dokument\u0173 pa\u017eang\u0105. Rengiant UNA, tem\u0173 skai\u010dius padid\u0117jo nuo 3 iki 60. Nuo pirmosios darbo dienos UNA dviem kalbomis atsiunt\u0117 daugiau kaip 23483 naudingus prane\u0161imus. \u017dmon\u0117s pasitiki UNA: palyginti su visais klient\u0173 palaikymo kanalais, iki 13% klient\u0173 kaip informacijos \u0161altin\u012f pasirinko virtual\u0173 asistent\u0105.<\/p>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Rezultatai byloja patys u\u017e save<\/h4>\n\n<ul class=\"wp-block-list\">\n<li>Klient\u0173 palaikymas teikiamas 24\/7, klientai gali gauti tiesioginius atsakymus nera\u0161ydami el. lai\u0161k\u0173 ir nelaukdami atsakymo arba skirdami laiko skambinti pagalbos linijai ir laukti ry\u0161io su operatoriumi<\/li>\n\n<li>UNA prisideda prie \u012fmoni\u0173 registro, kaip pa\u017eangios ir atviros e. pl\u0117tros \u012fstaigos, \u012fvaizd\u017eio k\u016brimo<\/li>\n\n<li>UNA ir jos \u017eini\u0173 baz\u0117, kurioje yra teisi\u0161kai tiksli informacija, taip pat padeda naujiems kolegoms, nes visada galite pra\u0161yti UNA atsakym\u0173<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n\n<h4 class=\"wp-block-heading\">Ateities planai<\/h4>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9082\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una5.png\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una5.png 709w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una5-300x127.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una5-18x8.png 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n\n<p>\u00a0<\/p>\n<p>Pra\u0117jus trejiems metams nuo pateikimo rinkai, tiek registras, tiek jo klientai yra patenkinti, o pirminiai tikslai pasiekti. UNA nuolat mokoma, o jos \u017eini\u0173 baz\u0117 tobulinama naujomis \u017einiomis, leid\u017eian\u010diomis jai pateikti i\u0161samesnius ir geresnius atsakymus, o tai padeda pl\u0117toti verslo aplink\u0105. \u0160iuo metu virtualusis asistentas ra\u0161o angl\u0173 ir latvi\u0173 kalbomis. Atnaujinant e. paslaugas bus apsvarstyta galimyb\u0117 \u012f jas integruoti UNA, kad b\u016bt\u0173 galima teikti auk\u0161\u010diausio lygio param\u0105.<\/p>\n<p>\u00a0<\/p>\n\n<p>\u012emoni\u0173 registras nor\u0117t\u0173 \u012fdiegti balso technologijas. B\u016bt\u0173 ypa\u010d naudinga \u017emon\u0117ms, turintiems reg\u0117jimo ar klausos sutrikim\u0173, nes UNA gal\u0117t\u0173 paversti tekstus kalba ir atvirk\u0161\u010diai, kad \u0161i grup\u0117 gal\u0117t\u0173 savaranki\u0161kai gauti paslaugas be jokios tre\u010diosios \u0161alies pagalbos.<\/p>\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"709\" height=\"300\" class=\"wp-image-9083\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una6.png\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una6.png 709w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una6-300x127.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/03\/una6-18x8.png 18w\" sizes=\"(max-width: 709px) 100vw, 709px\" \/><\/figure>\n<p>\u00a0<\/p>\n\n<p>Surinkti statistiniai duomenys rodo, kad d\u0117l ger\u0117jan\u010dios pad\u0117j\u0117j\u0173 kokyb\u0117s ir pandemij\u0173 per pra\u0117jusius metus virtualiais pad\u0117j\u0117jais besinaudojan\u010di\u0173 asmen\u0173 skai\u010dius spar\u010diai i\u0161augo. Da\u017eniausios su virtualiais pad\u0117j\u0117jais aptartos temos yra \u012fvair\u016bs paai\u0161kinimai, \u012fmon\u0117s registravimas, likvidavimas, dokument\u0173 pildymas ir \u012fvairi\u0173 parei\u0161kim\u0173 gavimas. Ta\u010diau pa\u010diame \u0161io s\u0105ra\u0161o vir\u0161uje buvo pateikti \u012fvair\u016bs paai\u0161kinimai ir apibr\u0117\u017etys. \u0160is rezultatas gana \u012fdomus, nes tokie klausimai retai u\u017eduodami skambu\u010di\u0173 centro operatoriams. Taip pat \u012fdomu pa\u017eym\u0117ti, kad studentai ir mokiniai taip pat naudojasi virtualiuoju \u012fmoni\u0173 registro pad\u0117j\u0117ju, ie\u0161kodami atsakym\u0173 \u012f nam\u0173 darbus ir testus.<\/p>\n<p>\u00a0<\/p>\n\n<p>\u0160iuo metu \u012fmoni\u0173 rejestras \u012fgyvendina skambu\u010di\u0173 vertinimo funkcij\u0105: tai labai svarbu, nes leid\u017eia su\u017einoti apie temas ir atsakymus, kuriuos reikia tobulinti UNA tapt\u0173 vis naudingesn\u0117 \u012fmoni\u0173 registro klientams.<\/p>\n<p>\u00a0<\/p>\n\n<p><em>Virtualusis asistentas buvo sukurtas Latvijos valstyb\u0117s administravimo kalb\u0173 technologij\u0173 platformoje, Hugo.lv bendradarbiaujant su kult\u016bros informacini\u0173 sistem\u0173 centru.<\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dbb615 e-flex e-con-boxed e-con e-parent\" data-id=\"5dbb615\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fd30284 e-con-full e-flex e-con e-child\" data-id=\"fd30284\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0ce1ee elementor-widget elementor-widget-heading\" data-id=\"d0ce1ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u012edomu, kaip j\u016bs\u0173 organizacijoje \u012fdiegti DI?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5a2831 elementor-widget elementor-widget-text-editor\" data-id=\"a5a2831\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">Susisiekite su mumis \u0161iandien ir su\u017einokite, kaip m\u016bs\u0173 sprendimai gali pagerinti j\u016bs\u0173 darbo eig\u0105.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69d3083 e-con-full e-flex e-con e-child\" data-id=\"69d3083\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6b0c2f elementor-widget elementor-widget-button\" data-id=\"b6b0c2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/test.tilde.ai\/lt\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">U\u017esisakykite demonstracij\u0105<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1ebc4c e-flex e-con-boxed e-con e-parent\" data-id=\"a1ebc4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f355077 elementor-widget elementor-widget-shortcode\" data-id=\"f355077\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Kas naujo \u012fmon\u0117je \u201eTilde\u201c\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22725 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lt\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png\" class=\"attachment-full size-full wp-image-22726\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-300x200.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-768x512.png 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lt\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\" >\n\t\t\t\t\u201eTilde\u201c ir UNESCO partneris, siekiantis \u012fveikti kalbos barjerus ma\u017eose besivystan\u010diose sal\u0173 valstyb\u0117se\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20624 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lt\/news\/ai-translation-for-ukraine\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1703\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg\" class=\"attachment-full size-full wp-image-20625\" alt=\"Art\u016brs Vasi\u013cevskis simboli\u0161kai perdav\u0117 AI pagrindu veikian\u010di\u0105 vertimo platform\u0105 Ukrainos ambasadai Latvijoje\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1024x681.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-768x511.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1536x1022.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-2048x1363.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lt\/news\/ai-translation-for-ukraine\/\" >\n\t\t\t\tLatvijos sukurta AI vertimo priemon\u0117, skirta pad\u0117ti Ukrainai \u012fstoti \u012f ES\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20213 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lt\/news\/tilde-releases-tildeopen-llm\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg\" class=\"attachment-full size-full wp-image-20214\" alt=\"Pavadinimo vaizdas su ekrano apkabinama veido platforma\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1536x1024.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-2048x1365.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lt\/news\/tilde-releases-tildeopen-llm\/\" >\n\t\t\t\tTilde publikavo dirbtinio intelekto model\u012f Europos kalboms TildeOpen LLM\u00a0\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-19394 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-llm\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/lt\/blog\/human-level-ai-scientific-breakthroughs\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"476\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg\" class=\"attachment-full size-full wp-image-19397\" alt=\"Jurgita Kapo\u010di\u016bte-Dzikiene\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg 800w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-300x179.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-768x457.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-18x12.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/lt\/blog\/human-level-ai-scientific-breakthroughs\/\" >\n\t\t\t\t\u017dmogaus lygio DI: kokie moksliniai prover\u017eiai vyksta?\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>2018 m. bir\u017eelio m\u0117n. \u012fmoni\u0173 registre paskelbta s\u0117kmingos veiklos istorija \u2013 UNA, pirmasis virtualusis valstyb\u0117s administracijos pad\u0117j\u0117jas.<\/p>","protected":false},"author":2,"featured_media":9085,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[129,102],"tags":[103],"class_list":["post-9078","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-chatbots","category-case-study","tag-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/comments?post=9078"}],"version-history":[{"count":0,"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/posts\/9078\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/media\/9085"}],"wp:attachment":[{"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/media?parent=9078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/categories?post=9078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test.tilde.ai\/lt\/wp-json\/wp\/v2\/tags?post=9078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}