{"id":17846,"date":"2024-11-29T11:57:11","date_gmt":"2024-11-29T11:57:11","guid":{"rendered":"https:\/\/test.tilde.ai\/?p=17846"},"modified":"2025-11-27T14:52:45","modified_gmt":"2025-11-27T12:52:45","slug":"do-estonians-hate-chatbots","status":"publish","type":"post","link":"https:\/\/test.tilde.ai\/et\/blog\/do-estonians-hate-chatbots\/","title":{"rendered":"Kas eestlased vihkavad vestlusroboteid?\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"17846\" class=\"elementor elementor-17846\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a0afaa e-flex e-con-boxed e-con e-parent\" data-id=\"2a0afaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-191dabf elementor-widget elementor-widget-shortcode\" data-id=\"191dabf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"riivsai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Avaleht<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kas eestlased vihkavad vestlusroboteid?\u00a0<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/2024\/11\/29\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>29. november 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"607\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/Labdien-Ka-varu-Jums-palidzet-2.png\" class=\"attachment-full size-full wp-image-17854\" alt=\"Tiitlipilt Tallinna, Estonia panoraamvaatega\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/Labdien-Ka-varu-Jums-palidzet-2.png 1080w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/Labdien-Ka-varu-Jums-palidzet-2-300x169.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/Labdien-Ka-varu-Jums-palidzet-2-1024x576.png 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/Labdien-Ka-varu-Jums-palidzet-2-768x432.png 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/Labdien-Ka-varu-Jums-palidzet-2-18x10.png 18w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bf2869f e-flex e-con-boxed e-con e-parent\" data-id=\"5bf2869f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60e92fa2 elementor-widget elementor-widget-text-editor\" data-id=\"60e92fa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>Eestlased on tuntud oma tehnikateadliku suhtumise poolest digilahendustesse ja riiki nimetatakse tihti <a href=\"https:\/\/e-estonia.com\/story\/\" target=\"_blank\" rel=\"noreferrer noopener\">maailma k\u00f5ige arenenumaks digi\u00fchiskonnaks<\/a>. Miks nad siis <a href=\"https:\/\/test.tilde.ai\/et\/ai-chatbots\/\">vestlusrobotite<\/a>suhtes skeptilised v\u00f5iksid olla? Vastus on n\u00fcansirikkam, kui esmapilgul arvata v\u00f5iks. Selles artiklis uuritakse tegureid, miks eestlased vestlusrobotite suhtes ettevaatlikud v\u00f5ivad olla \u2013 mitte et nad tehnoloogiale vastu oleksid, vaid seet\u00f5ttu, et nad ootavad, et vestlusrobotid t\u00f6\u00f6taksid t\u00f5rgeteta.\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-83f98a08\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<h4 class=\"wp-block-heading\">Miks eestlased vestlusrobotite suhtes vastumeelsed v\u00f5ivad olla?\u00a0<\/h4>\n<p><\/p>\n<h4 class=\"wp-block-heading\">1. Isikup\u00e4ratu suhtlus\u00a0<\/h4>\n<p><\/p>\n<p>Vestlusrobotitega on probleeme ja neid kritiseeritakse sageli seet\u00f5ttu, et neis pole eriti midagi inimlikku. Eestlased nagu k\u00f5ik teisedki hindavad kiiret ja t\u00f5husat suhtlust, seda eriti klienditeeninduses. Ilmselgelt tekitab see frustratsiooni, kui vestlusrobot on empaatiav\u00f5imetu, ei saa kontekstist aru v\u00f5i annab isikup\u00e4ratu vastuse: \u201eMa ei saanud teie k\u00fcsimusest aru\u201c. Vestlusrobotil, kes ei oska isikup\u00e4raselt vastata v\u00f5i kiiresti probleemi lahendada, saab olema raske otsekoheseid suhtlejaid enda poolele v\u00f5ita.<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p>See pole ainult eraettev\u00f5tete probleem. Eesti on juba leheveergudele j\u00f5udnud selliste algatustega nagu <a href=\"https:\/\/commission.europa.eu\/projects\/burokratt-programme-and-national-virtual-assistant-platform-and-ecosystem_en\" target=\"_blank\" rel=\"noreferrer noopener\">B\u00fcrokratt<\/a>, mis on ambitsioonikas riiklik TI-abilise platvorm, mille eesm\u00e4rk on h\u00f5lbustada kodanike ja valitsuse vahelist suhtlust. Ehkki B\u00fcrokratt on paljulubav, pole see veel saavutanud naaberriikide valitsuste vestlusrobotite t\u00f5husust. N\u00e4iteks <a href=\"https:\/\/test.tilde.ai\/et\/case-study\/rigas-namu-parvaldnieks-juris-the-first-chatbot-in-the-property-management-field\/\" target=\"_blank\" rel=\"noreferrer noopener\">L\u00e4ti ettev\u00f5te R\u012bgas namu P\u0101rvaldnieks (RNP) vestlusrobot<\/a> tuli esimese viie kuu jooksul edukalt toime umbes 47 000 vestlusega ja <a href=\"https:\/\/test.tilde.ai\/et\/case-study\/ai-chatbot-for-vrk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Leedu Vabariigi keskvalimiskomisjoni (VRK) vestlusrobot<\/a> vastas valimisn\u00e4dalal p\u00e4evas keskmiselt 1738 s\u00f5numile.\u00a0\u00a0\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-9fda58e9\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<p><strong>Ma pole Eesti avaliku sektori asutuste ega eraettev\u00f5tete veebisaitidel eriti vestlusroboteid n\u00e4inud. Tehisintellektist r\u00e4\u00e4gitakse palju, aga tegusid eriti pole. Samas arvan, et eestlased hindavad k\u00fcsimustele kiirelt vastuste saamist ja neile ei meeldi infoliinil oodata ning kodulehtedelt \u00f5iget teavet otsida. Vestlusrobotid v\u00f5ivad selle palju lihtsamaks muuta ja anda \u00fcldise vastuse asemel isegi isikup\u00e4rastatud sisu.<\/strong><\/p>\n<p><\/p>\n<p>\u2013<strong> <a href=\"https:\/\/www.linkedin.com\/in\/kalle-kuusik\/\" target=\"_blank\" rel=\"noopener\">Kalle Kuusik<\/a>, Tilde Eesti tegevdirektor.\u00a0<\/strong><\/p>\n<p><\/p>\n<\/blockquote>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-7e28f173\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<h4 class=\"wp-block-heading\">2. Keelepiirangud\u00a0\u00a0<\/h4>\n<p><\/p>\n<p>Keel on \u00fcks suur k\u00fcsimus. Ehkki vestlusrobotid on eesti keele m\u00f5istmisel ja t\u00f6\u00f6tlemisel kaugele j\u00f5udnud, siis saavutada on veel vaja sama kvaliteet ja n\u00fcansikus, mis neil on laialt k\u00f5neldavates keeltes nagu inglise keel. Seet\u00f5ttu v\u00f5ib m\u00f5nikord esineda kohmakaid t\u00f5lkeid, arusaamatusi ja v\u00e4hem loomulikke vastuseid.<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p>See t\u00e4hendab, et kaubanduslikes lahendustes tehakse juba m\u00e4rkimisv\u00e4\u00e4rseid edusamme. Selliste suurte keelemudelite nagu ChatGPT ja Copiloti eesti keele oskust on m\u00e4rgatavalt paremaks muudetud nii, et nad suhtlevad varasemast sujuvamalt ning annavad t\u00e4psemaid vastuseid. Ehkki neid pole veel t\u00e4iuseni viimistletud, on need v\u00e4iksematele keeltele paljulubavaks m\u00f5\u00f5dupuuks.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-0290bee5\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-image-17856\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/collage-customer-experience-concept-min-1-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/collage-customer-experience-concept-min-1-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/collage-customer-experience-concept-min-1-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/collage-customer-experience-concept-min-1-768x513.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/collage-customer-experience-concept-min-1-1536x1025.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/collage-customer-experience-concept-min-1-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-5f63c443\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<p>Nende edusammude toetamiseks on sellised projektid nagu <a href=\"https:\/\/test.tilde.ai\/et\/tildeopen-llm\/\" target=\"_blank\" rel=\"noreferrer noopener\">TildeLM<\/a> mis aitavad t\u00e4ita l\u00fcngad alaesindatud Euroopa keelte, sealhulgas eesti keele jaoks. Erinevalt \u00fcldmudelitest on TildeLM loodud avatud ressursina, et toetada erinevaid TI-rakendusi ja teenindada \u00fcle 155 miljoni eurooplase. Selliste projektide edenedes muutub tehisintellekti vestluskvaliteet eesti keeles ja teistes v\u00e4iksemates keeltes \u00fcha paremaks.\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-f78eea30\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<h4 class=\"wp-block-heading\">3. Algusetapi tehnilised piirangud\u00a0<\/h4>\n<p><\/p>\n<p>Alguses p\u00f5hinesid vestlusrobotid j\u00e4ikadel otsustuskavamudelitel, pakkudes ettem\u00e4\u00e4ratud k\u00fcsimuste p\u00f5hjal piiratud vastuseid. See on nagu vooskeem: robot oskas vastata lihtsatele korduvatele k\u00fcsimustele, aga oli h\u00e4das, kui midagi polnud ette kirjutatud. Ebatavalise k\u00fcsimuse korral olid need vestlusrobotid umbes sama kasulikud kui seinaga r\u00e4\u00e4kimine.<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p>T\u00e4naseks on suurte keelemudelite platvormil t\u00f6\u00f6tavad vestlusrobotid k\u00f5ike seda muutnud. Need p\u00f5hinevad suurtel keelemudelitel, mis saavad aru kontekstist, oskavad ette n\u00e4ha kavatsusi ja mitmek\u00fclgselt vastata. See nihe on vestlustehisintellekti t\u00e4iesti uuele reageerimise ja keerukuse tasemele viinud, muutes suurtel keelemudelitel p\u00f5hinevad robotid palju v\u00f5imekamaks tegelema kasutajate erinevate soovide ja k\u00fcsimustega ning seda isegi eesti keeles.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-556c9692\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<h4 class=\"wp-block-heading\">4. Ranged t\u00f5husus- ja kvaliteedistandardid\u00a0\u00a0<\/h4>\n<p><\/p>\n<p>Eestlastel on tehnoloogiale suured ootused. See on ju riik, kust on p\u00e4rit Skype ja mis on olnud <a href=\"https:\/\/e-estonia.com\/wp-content\/uploads\/factsheet-ai-strategy.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">e-valitsuse<\/a>teerajaja alates TI-platvormil t\u00f6\u00f6tavast maksus\u00fcsteemist kuni <a href=\"https:\/\/test.tilde.ai\/et\/case-study\/asr-solution-for-estonian-courts\/\" target=\"_blank\" rel=\"noreferrer noopener\">kohtuistungite automaatsete transkriptsioonideni<\/a>. Eeldatakse, et tehnoloogia t\u00f6\u00f6tab t\u00f5husalt, s\u00e4\u00e4stab aega ja lihtsustab elu, mitte ei aeglusta asju. Nendele standarditele ei vasta vestlusrobot, mis ei pea sammu v\u00f5i on t\u00fclikas, eriti nende seas, kes on harjunud kvaliteetse digi\u00fchiskonnaga.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-eec79d47\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<h4 class=\"wp-block-heading\">5. T\u00e4psusega ja eksiteabega seotud k\u00f5hklused\u00a0<\/h4>\n<p><\/p>\n<p>Teine oluline probleem on eba\u00f5ige reageerimise oht, mida sageli nimetatakse hallutsinatsioonideks. Meedias levivad jutud juturobotite \u00e4pardustest \u2013 kus robotid annavad valesid vastuseid v\u00f5i isegi koostavad teavet \u2013 on suurendanud skeptilisust nii kasutajate kui ka ettev\u00f5tete seas. Kui juhid proovivad teisi ettev\u00f5tte juturoboteid, mis annavad ebat\u00e4pseid v\u00e4ljundeid, m\u00f5jutab see loomulikult nende valmisolekut v\u00f5tta tehnoloogia kasutusele oma organisatsioonis.\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p>Vestlusrobotid saab v\u00e4ga t\u00f6\u00f6kindlaks muuta, kui need m\u00f5testatult koos t\u00e4psuskontrolli ja kohandatud juhistega kasutusele v\u00f5etakse. Paljud ettev\u00f5tted on juba h\u00e4sti kujundatud TI-s\u00fcsteemidega edu saavutanud ning nende lahenduste arenedes muutub usaldusv\u00e4\u00e4rsete ja t\u00f5husate vestlusrobotite t\u00f5en\u00e4osus \u00fcha suuremaks.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-a5a48ec9\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" class=\"wp-image-17857\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/ai-chatbot-intelligent-digital-customer-service-application-application-artificial-intelligence-min-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/ai-chatbot-intelligent-digital-customer-service-application-application-artificial-intelligence-min-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/ai-chatbot-intelligent-digital-customer-service-application-application-artificial-intelligence-min-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/ai-chatbot-intelligent-digital-customer-service-application-application-artificial-intelligence-min-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/ai-chatbot-intelligent-digital-customer-service-application-application-artificial-intelligence-min-1536x1024.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/ai-chatbot-intelligent-digital-customer-service-application-application-artificial-intelligence-min-2048x1365.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/11\/ai-chatbot-intelligent-digital-customer-service-application-application-artificial-intelligence-min-18x12.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-2694c6ea\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<h4 class=\"wp-block-heading\">Kas anda vestlusrobotitele uus v\u00f5imalus?\u00a0<\/h4>\n<p><\/p>\n<p>T\u00e4na pole vestlusrobotid enam kaugeltki vanade piiratud otsustuskaval p\u00f5hinevate mudelite moodi. TI ja eriti suurte keelemudelite areng on kaasa toonud m\u00e4rkimisv\u00e4\u00e4rseid t\u00e4iustusi konteksti m\u00f5istmisel, mitmek\u00fclgsuses ning keelev\u00f5imekuses. Need edusammud v\u00f5ivad m\u00f5jutada klienditeenindusest enamatki. Google\u2019i ja Eesti valitsuse uusima aruande kohaselt v\u00f5ib generatiivse TI laialdane kasutuselev\u00f5tt igal aastal majandusse panustada koguni <a href=\"https:\/\/e-estonia.com\/report-generative-ai-can-boost-estonias-gdp-up-to-8\/\" target=\"_blank\" rel=\"noreferrer noopener\">3 miljardit eurot<\/a>ehk 8% Eesti SKPst.\u00a0<\/p>\n<p>\u00a0\u00a0<\/p>\n<p><\/p>\n<p>Aruandes viidatakse ka sellele, et TI-tehnoloogia s\u00fcgavamal juurutamisel v\u00f5ib juhtuda, et 61% t\u00f6\u00f6j\u00f5ust hakkab generatiivse tehisintellektiga koost\u00f6\u00f6d tegema, mille tulemuseks on eri t\u00f6\u00f6stusharudes tootlikkuse kasv. N\u00e4iteks ettev\u00f5tte tasandil on tehisintellekti kasutuselev\u00f5tt suurendanud tootlikkust keskmiselt 2\u20133%. Neid eeliseid silmas pidades on selge, et selliste t\u00f6\u00f6vahendite omaksv\u00f5tmine v\u00f5ib Eesti majandusele kasulik olla \u2013 ja l\u00f5ppkokkuv\u00f5ttes parandada kasutajakogemust n\u00e4iteks vestlusrobotitega.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p>Ehkki varasem rahulolematus v\u00f5ib olla visa kaduma, tasub meeles pidada, et tehnoloogia areneb. See, mis kunagi ei t\u00f6\u00f6tanud, v\u00f5ib tulevikus \u00fcllatada.\u00a0\u00a0<\/p>\n<p><\/p>\n<div class=\"wp-block-qi-blocks-spacer qodef-block-container qodef-block-fdceb131\">\n<div class=\"qi-block-spacer qodef-block qodef-m\">\u00a0<\/div>\n<\/div>\n<p><\/p>\n<h4 class=\"wp-block-heading\">K\u00f5rgtehnoloogia, ranged standardid\u00a0<\/h4>\n<p><\/p>\n<p>Kas eestlased siis t\u00f5esti vihkavad vestlusroboteid? T\u00f5en\u00e4oliselt mitte \u2013 pigem eeldatakse, et tehnoloogia vastaks rangele kvaliteedi- ja t\u00f6\u00f6kindlusestandardile. Esimesed vestlusrobotid ei pruukinud neile standarditele vastata, aga tehnoloogia on palju arenenud. Vestlusrobotitega vestlemisel v\u00f5ib k\u00fcll vajaka j\u00e4\u00e4da inimlikust soojustest, aga neid arendatakse, et nad tuleksid t\u00f5husalt toime igap\u00e4evaste k\u00fcsimustega ja seda ladusalt isegi eesti keeles. Iga t\u00e4iustus viib vestlusroboteid l\u00e4hemale sellele, et neid Eesti tehnikateadlikus \u00fchiskonnas usaldataks.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><\/p>\n<p>\u00a0Ja kes teab? \u00dchel heal p\u00e4eval v\u00f5ib eestikeelne vestlusrobot teid \u00e4kki loomuliku vastusega \u00fcllatada \u2013 nii et unustate, et tegu \u00fcldse masinaga on.\u00a0\u00a0<\/p>\n<div class=\"wp-block-qi-blocks-call-to-action qodef-block-container qodef-block-81179d0e\">\n<div class=\"qi-block-call-to-action qodef-block qodef-m qodef-layout--standard\">\n<div class=\"qodef-m-inner\">\n<div class=\"qodef-m-button\">\n<p><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- \/wp:qi-blocks\/call-to-action --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a0699b e-flex e-con-boxed e-con e-parent\" data-id=\"6a0699b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4a13c91 e-con-full e-flex e-con e-child\" data-id=\"4a13c91\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-835e0d4 elementor-widget elementor-widget-heading\" data-id=\"835e0d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kas olete huvitatud AI rakendamisest oma organisatsioonis?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daab0a2 elementor-widget elementor-widget-text-editor\" data-id=\"daab0a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">V\u00f5tke meiega \u00fchendust juba t\u00e4na ja vaadake, kuidas meie lahendused saavad teie t\u00f6\u00f6voogu parandada.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-026306b e-con-full e-flex e-con e-child\" data-id=\"026306b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2183ad elementor-widget elementor-widget-button\" data-id=\"b2183ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/test.tilde.ai\/et\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Broneeri demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-186120c e-flex e-con-boxed e-con e-parent\" data-id=\"186120c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48ae613 elementor-widget elementor-widget-shortcode\" data-id=\"48ae613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Mis on Tildes uut?\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22725 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png\" class=\"attachment-full size-full wp-image-22726\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-300x200.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-768x512.png 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\">\n\t\t\t\tTilde ja UNESCO partner murravad v\u00e4ikesaarte arenguriikides keelebarj\u00e4\u00e4re\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20624 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/news\/ai-translation-for-ukraine\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1703\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg\" class=\"attachment-full size-full wp-image-20625\" alt=\"Art\u016brs Vasi\u013cevskis andis s\u00fcmboolselt Ukraina saatkonnale L\u00e4tis \u00fcle AI-powered t\u00f5lkeplatvormi\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1024x681.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-768x511.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1536x1022.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-2048x1363.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/news\/ai-translation-for-ukraine\/\">\n\t\t\t\tL\u00e4ti v\u00e4ljat\u00f6\u00f6tatud tehisintellekti t\u00f5lkevahend, et aidata Ukrainal ELiga \u00fchinemise teel\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20213 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-releases-tildeopen-llm\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg\" class=\"attachment-full size-full wp-image-20214\" alt=\"Tiitlipilt kallistava n\u00e4oplatvormiga ekraanil\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1536x1024.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-2048x1365.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-releases-tildeopen-llm\/\">\n\t\t\t\tTilde avaldas Euroopa keelte tehisarumudeli TildeOpen LLM\u00a0\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-19394 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-llm\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/blog\/human-level-ai-scientific-breakthroughs\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"476\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg\" class=\"attachment-full size-full wp-image-19397\" alt=\"Jurgita Kapo\u010di\u016bte-Dzikiene\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg 800w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-300x179.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-768x457.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-18x12.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/blog\/human-level-ai-scientific-breakthroughs\/\">\n\t\t\t\tInimtasemel tehisaru: millised teaduslikud l\u00e4bimurded toimuvad?\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Eestlased on tuntud oma tehnoloogias\u00e4\u00e4stliku l\u00e4henemise poolest digilahendustele, kusjuures riiki peetakse sageli maailma k\u00f5ige arenenumaks digi\u00fchiskonnaks. Niisiis, miks v\u00f5ib<\/p>","protected":false},"author":2,"featured_media":17854,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[108],"tags":[],"class_list":["post-17846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/posts\/17846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/comments?post=17846"}],"version-history":[{"count":0,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/posts\/17846\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/media\/17854"}],"wp:attachment":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/media?parent=17846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/categories?post=17846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/tags?post=17846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}