{"id":16306,"date":"2024-05-08T12:42:50","date_gmt":"2024-05-08T12:42:50","guid":{"rendered":"https:\/\/test.tilde.ai\/?p=16306"},"modified":"2025-11-30T17:02:45","modified_gmt":"2025-11-30T15:02:45","slug":"chatbot-ema","status":"publish","type":"post","link":"https:\/\/test.tilde.ai\/et\/case-study\/chatbot-ema\/","title":{"rendered":"Chatbotid v\u00f5tavad Leedu avaliku sektori \u00fcle: klientidel pole ai-ga r\u00e4\u00e4kimise vastu midagi\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"16306\" class=\"elementor elementor-16306\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dec38b9 e-flex e-con-boxed e-con e-parent\" data-id=\"dec38b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4f03bc elementor-widget elementor-widget-shortcode\" data-id=\"d4f03bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"21097\" class=\"elementor elementor-21097\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a3430b e-flex e-con-boxed e-con e-parent\" data-id=\"58a3430b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2f31d9 elementor-widget elementor-widget-shortcode\" data-id=\"6d2f31d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"riivsai\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Avaleht<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3856ae94 elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"3856ae94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Chatbotid v\u00f5tavad Leedu avaliku sektori \u00fcle: klientidel pole ai-ga r\u00e4\u00e4kimise vastu midagi\u00a0<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23eb1b5c elementor-align-center elementor-mobile-align-left elementor-widget elementor-widget-post-info\" data-id=\"23eb1b5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-1935125 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/2024\/05\/08\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>mai 8, 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-343074d3 e-flex e-con-boxed e-con e-parent\" data-id=\"343074d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1aede4a9 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"1aede4a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:80}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-scaled.jpg\" class=\"attachment-full size-full wp-image-16307\" alt=\"Naine tipib s\u00fclearvutisse\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-1536x1024.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-2048x1365.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/08\/christin-hume-Hcfwew744z4-unsplash-min-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70ac4189 e-flex e-con-boxed e-con e-parent\" data-id=\"70ac4189\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-678c9dc3 elementor-widget elementor-widget-text-editor\" data-id=\"678c9dc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>\u201c<strong>\u00dcle 40% p\u00e4ringu Leedu riikliku t\u00f6\u00f6h\u00f5iveameti juturobotile postitatakse v\u00e4ljaspool t\u00f6\u00f6aega<\/strong>,\u201d<strong> r\u00e4\u00e4gib teenindaja oma lugu chat-bot ema esinemisest jagades, mis k\u00e4ivitati alles jaanuaris. Keeletehnoloogiafirma tilde arendatud see nutikas juturobot on vastanud \u00fcle 31 000 p\u00e4ringu ning t\u00f6\u00f6h\u00f5iveamet v\u00e4idab, et j\u00e4tkab vaid oma juturobotite v\u00f5imaluste laiendamist.<\/strong>\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p style=\"font-size: 25px;\"><strong>Inspireeritud vajadusest vastata kliendip\u00e4ringutele v\u00e4ljaspool t\u00f6\u00f6aega<\/strong>\u00a0<\/p>\n\n<p>T\u00f6\u00f6h\u00f5iveameti klienditeeninduse ja teeninduse osakonna juhataja VaIda Urbanskien\u0117 \u00fctleb, et targa juturoboti kasutuselev\u00f5tu otsus p\u00f5hines kliendip\u00e4ringute \u00fcha suureneval vool ning olulisel osal korduvatest k\u00fcsimustest: \u201eSel ajal kasutasid meie eksperdid tugiteenuste osutamiseks vestluskanalit. Kuigi kliendid olid hakanud selliseid teenuseid hindama, pidid meie eksperdid kandma \u00fcha suuremat t\u00f6\u00f6koormust, sest nad pidid pakkuma tuge nii telefoni teel kui ka veebivestluse kaudu. Lisaks m\u00e4rkasime, et m\u00e4rkimisv\u00e4\u00e4rne hulk p\u00e4ringuid postitati v\u00e4ljaspool t\u00f6\u00f6aega. See n\u00f5udis, et hakkaksime AI v\u00f5imekust uurima, et leida efektiivsem viis oma teenuste osutamiseks ja klientide p\u00e4ringutele 24\/7 vastamiseks ning seet\u00f5ttu otsustasime kasutusele v\u00f5tta nutika jututoa.\u201d\u00a0<\/p>\n\n<p>\u00a0<\/p>\n<p>T\u00f6\u00f6h\u00f5iveameti chatbot ema t\u00f6\u00f6tab alates selle aasta 2. jaanuarist. See on saanud \u00fcle 31 000 kliendis\u00f5numi ja lahendanud \u00fcle 9000 tugijuhtumi. V. Urbanskien\u0117 s\u00f5nul suhtlevad kliendid EMAga aktiivselt ka v\u00e4ljaspool t\u00f6\u00f6h\u00f5iveameti t\u00f6\u00f6aega ning chatbot pakub praegu Leedu keeles tuge seoses t\u00f6\u00f6turuasutuses registreerimise, \u00f5ppetoetuse ja v\u00e4lismaalaste t\u00f6\u00f6lev\u00f5tmisega. Ema oskab vastata ka \u00fcldistele k\u00fcsimustele t\u00f6\u00f6h\u00f5iveameti kohta, n\u00e4iteks mis on asutuse eesm\u00e4rk, milliseid teenuseid ta osutab, kust leiab seadusandluse jne.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>\u201ejuturobotite kasutuselev\u00f5tu peamised motiveerivad p\u00f5hjused on suurem klienditeeninduse t\u00f5husus ja avalike teenuste parem k\u00e4ttesaadavus. Leedu valitsussektor rakendab asjakohaseid uuendusi \u00fcsna kiiresti ning \u00fcha suurem hulk organisatsioone, kes pakuvad tervet hulka avalikke teenuseid, on juurutanud uusi tehnoloogiaid \u00fclima otsusekindluse ja vastutustundega. T\u00f6\u00f6h\u00f5iveamet on hea n\u00e4ide sellest: meeskond tuvastas probleemi, leidis lahenduse ja parandas klienditeeninduse kogemust m\u00f5ne kuu jooksul juturoboti abil, \u201e\u00fctleb Leedu keeletehnoloogiafirma osakonnajuhataja Renata \u0160pukien\u0117, kes t\u00f6\u00f6tas juturoboti v\u00e4lja t\u00f6\u00f6h\u00f5iveameti jaoks.\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>\u00a0<\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" data-id=\"16316\" class=\"wp-image-16316\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-1024x683.jpg\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1-18x12.jpg 18w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2024\/04\/1attractive-businessman-eyeglasses-working-laptop-typing-spending-time-cafe-min-1.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n<p>\u00a0<\/p>\n<p style=\"font-size: 25px;\"><strong>Chatboti juurutamine v\u00f5ttis aega 3 kuud<\/strong>\u00a0<\/p>\n\n<p>Tilde tegevdirektori s\u00f5nul hirmutab paljusid organisatsioone pigem juurutusprotsess kui chatboti suutlikkus oma v\u00e4ljakutseid lahendada, kuna nad eeldavad, et protsess on keeruline, kauakestev ja n\u00f5uab suuri organisatsioonilisi ressursse.\u00a0\u00a0<\/p>\n\n<p>\u00a0<\/p>\n<p>\u201eChatboti juurutamine oli v\u00e4ga sujuv; see h\u00f5lmas suurt osa meie meeskonnast, kuna soovisime pakkuda lahendust, mis vastaks nii kliendi vajadustele kui ka t\u00f6\u00f6turuameti v\u00e4\u00e4rtustele. Kogu Chatboti juurutamise protsess v\u00f5ttis aega 3 kuud, mis h\u00f5lmas andmete s\u00fcstematiseerimist, v\u00f5imalike kliendip\u00e4ringute ennustamist, kasutajas\u00f5bralikku ja selget vastuste esitamist ning ema koolitust. Panime m\u00e4rkimisv\u00e4\u00e4rseid pingutusi selle nimel kodeeritud chatboti identiteedi arendamisse: E t\u00e4histab empaatiat, M viisakust ja vastutust, \u201eselgitab V. Urbanskien\u0117.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>T\u00f6\u00f6h\u00f5iveameti esindaja s\u00f5nul, kuigi ema peamine koolitaja on, aitasid teda teiste osakondade eakaaslased, et tagada teabe \u00f5igsus, parandada teksti ladusust ja selgust ning rakendamise viimasel etapil testis juturobotit kogu personal.\u00a0\u00a0<\/p>\n\n<p>\u00a0<\/p>\n<p>\u201evalitsusasutuste jaoks on chatboti kasutuselev\u00f5tu peamised aspektid teabe \u00f5igsus ja vastutustundlik koolitus. Kuigi meie juturobotite toimivust on juba t\u00f5estanud meie lahenduste arv valitsusasutustele, on see ikkagi AI-p\u00f5hine lahendus, mis v\u00f5ib vigu teha. Selliste riskide v\u00e4ltimiseks on vastuv\u00f5tva asutuse kaasamine ja hoolikas koolitus \u00fcliolulised. Seet\u00f5ttu ei sobi massiliselt toodetud online-chatbot-lahendused avalike teenuste jaoks, sest nende kvaliteeti on peaaegu v\u00f5imatu tagada. Valitsusasutused ei saa selliseid riske v\u00f5tta, \u201e\u00fctleb R. \u0160pukien\u0117.\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p style=\"font-size: 25px;\"><strong>Chatbot paljastas ootamatud kliendiharjumused<\/strong>\u00a0<\/p>\n\n<p>Kui paluda hinnata Chatboti soorituse seniseid tulemusi, \u00fctleb t\u00f6\u00f6h\u00f5iveameti klienditeeninduse ja teeninduse osakonna juhataja VaIda Urbanskien\u0117, et meeskonnal on \u00fcsna hea meel: suure osa p\u00e4ringutest tegeleb ema ning see v\u00f5ib anda selget ja \u00f5iget teavet.\u00a0\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201eIsegi enne seda, kui hakkasime oma juturobotit kasutusele v\u00f5tma, n\u00e4gime, et t\u00f6\u00f6aeg ja ema teenistused olid selle arusaama l\u00f5plikuks t\u00f5estuseks: \u00fcle 40% toetuse antakse v\u00e4ljaspool t\u00f6\u00f6aega. Lisaks n\u00e4eme, et t\u00f6\u00f6andjad, kellel on k\u00fcsimusi v\u00e4lismaalaste t\u00f6\u00f6lev\u00f5tmise kohta, p\u00f6\u00f6rduvad pigem juturobotiga kui meie ekspertidega. Mind \u00fcllatab k\u00f5ige rohkem, et kliendid r\u00e4\u00e4givad emaga nii, nagu oleks tegemist tegeliku inimesega: k\u00fcsitakse selle tunnete kohta v\u00f5i r\u00e4\u00e4gitakse sellest endast; m\u00f5nikord m\u00e4rkame t\u00e4iesti ootamatuid k\u00fcsimusi, nagu \u201eKas sa oled kunagi proovinud krokodilli s\u00fc\u00fca\u201d, \u201ekuidas sa v\u00f5id v\u00f5ita miljoni\u201d v\u00f5i \u201ekas sa oskad needust\u201d. See k\u00f5ik ainult t\u00f5estab, et meie lahendus t\u00f6\u00f6tab h\u00e4sti,\u201d \u00fctleb V. Urbanskien\u0117.\u00a0<\/p>\n<p>\u00a0<\/p>\n<\/blockquote>\n\n<p>Leedus asuva Tilde juhi \u2013 chatboti v\u00e4ljat\u00f6\u00f6tamise taga oleva ettev\u00f5tte \u2013 s\u00f5nul p\u00f5hineb chatboti v\u00f5ime vastata v\u00e4ljaspool oma malle AI-l: \u201eNutikat juturobotit koolitatakse, tutvustades seda erinevatele k\u00fcsimustele ja vastustele. Kuigi ta suudab lugeda tekste, mis on kirjutatud mitmesugustes vormides ja laadides v\u00f5i sisaldavad kirjavigu, annab see t\u00e4iendavaid k\u00fcsimusi p\u00e4ringu t\u00e4psustamiseks, kui see on ebaselge, kliendile parima v\u00f5imaliku vastuse andmiseks. Lisaks koolitatakse AI-d iga organisatsiooni vajadustest l\u00e4htuvalt r\u00e4\u00e4kima teatud stiilis; n\u00e4iteks esitab ema oma teabe l\u00fchidalt ja neutraalselt, ta ei tsiteeri \u00f5igusakte ning seab esikohale lihtsad ja kasutajas\u00f5bralikud selgitused.\u201d\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 25px;\">T\u00e4iendavad tehisintellekti lahendused<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'; font-size: 25px;\">\u00a0<\/span><\/p>\n\n<p>Kui k\u00fcsida ema edasise arengu kohta, tunnistab t\u00f6\u00f6h\u00f5iveameti esindaja, et l\u00e4hitulevikus lisandub teenistusele veel kaks teemat: \u201eedasi p\u00fc\u00fcame arendada oma juturobotit selles suunas, mis v\u00f5imaldab klientidel saada vastuseid k\u00f5igile t\u00f6\u00f6h\u00f5iveametit puudutavatele k\u00fcsimustele. Samuti loodame kasutada rohkem AI-lahendusi, mis v\u00f5imaldavad ema-l pakkuda vastuseid lahtisemast teabest.\u201d\u00a0<\/p>\n<p>\u00a0<\/p>\n\n<p>Leedu keeletehnoloogiaettev\u00f5tte \u201eTilde\u201d juht paljastab, et hetkel rakendab tema tehnoloogiaosakond juba suuri keelemudeleid (LLM) k\u00f5ikidesse oma toodetesse; seet\u00f5ttu v\u00f5ib teoks saada t\u00f6\u00f6h\u00f5iveameti soov koolitada oma juturobotit, et pakkuda vastuseid lahtisemast teabest: \u201esuurte keelemudelite rakendamine juturobotiteks t\u00e4hendab t\u00e4pselt j\u00e4rgmist: AI on v\u00f5imeline \u00f5ppima mitte ainult metoodilistest k\u00fcsimustest ja vastustest, vaid ka tekstilisest informatsioonist, n\u00e4iteks seadusandlusest. Ta v\u00f5ib sellist infot lugeda ja edastada huvilisele lihtsal, kokkuv\u00f5tlikul viisil. See muudab meie juturobotid targemaks ja suudab pakkuda tuge laias valikus teabele.\u201d\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bebf6f2 e-flex e-con-boxed e-con e-parent\" data-id=\"bebf6f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bb1451f e-con-full e-flex e-con e-child\" data-id=\"bb1451f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1de03 elementor-widget elementor-widget-heading\" data-id=\"1d1de03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kas olete huvitatud AI rakendamisest oma organisatsioonis?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df46a4f elementor-widget elementor-widget-text-editor\" data-id=\"df46a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qodef-m-content\">\n<div class=\"qodef-m-text\">V\u00f5tke meiega \u00fchendust juba t\u00e4na ja vaadake, kuidas meie lahendused saavad teie t\u00f6\u00f6voogu parandada.<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45c05d0 e-con-full e-flex e-con e-child\" data-id=\"45c05d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e2baa0 elementor-widget elementor-widget-button\" data-id=\"9e2baa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/test.tilde.ai\/et\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Broneeri demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8275eb6 e-flex e-con-boxed e-con e-parent\" data-id=\"8275eb6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5a79f9 elementor-widget elementor-widget-shortcode\" data-id=\"e5a79f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20957\" class=\"elementor elementor-20957\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-acd72f3 e-flex e-con-boxed e-con e-parent\" data-id=\"acd72f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7fada elementor-widget elementor-widget-heading\" data-id=\"2a7fada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Mis on Tildes uut?\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cafb956 e-flex e-con-boxed e-con e-parent\" data-id=\"cafb956\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84bcf49 elementor-grid-4 elementor-posts--align-left e-transform elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"84bcf49\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;4&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;em&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-22725 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png\" class=\"attachment-full size-full wp-image-22726\" alt=\"\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1.png 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-300x200.png 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-768x512.png 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/12\/UNESCO_baneris_1024x683_2-1-1-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-and-unesco-partner-to-break-language-barriers-in-small-island-developing-states\/\" >\n\t\t\t\tTilde ja UNESCO partner murravad v\u00e4ikesaarte arenguriikides keelebarj\u00e4\u00e4re\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20624 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/news\/ai-translation-for-ukraine\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1703\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg\" class=\"attachment-full size-full wp-image-20625\" alt=\"Art\u016brs Vasi\u013cevskis andis s\u00fcmboolselt Ukraina saatkonnale L\u00e4tis \u00fcle AI-powered t\u00f5lkeplatvormi\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1024x681.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-768x511.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-1536x1022.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-2048x1363.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/10\/GG05588-min-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/news\/ai-translation-for-ukraine\/\" >\n\t\t\t\tL\u00e4ti v\u00e4ljat\u00f6\u00f6tatud tehisintellekti t\u00f5lkevahend, et aidata Ukrainal ELiga \u00fchinemise teel\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20213 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-releases-tildeopen-llm\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg\" class=\"attachment-full size-full wp-image-20214\" alt=\"Tiitlipilt kallistava n\u00e4oplatvormiga ekraanil\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-scaled.jpg 2560w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-300x200.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1024x683.jpg 1024w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-768x512.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-1536x1024.jpg 1536w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-2048x1365.jpg 2048w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/09\/Monitor_Hugging_Face_1-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/news\/tilde-releases-tildeopen-llm\/\" >\n\t\t\t\tTilde avaldas Euroopa keelte tehisarumudeli TildeOpen LLM\u00a0\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-19394 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-llm\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/test.tilde.ai\/et\/blog\/human-level-ai-scientific-breakthroughs\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"476\" src=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg\" class=\"attachment-full size-full wp-image-19397\" alt=\"Jurgita Kapo\u010di\u016bte-Dzikiene\" srcset=\"https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam.jpg 800w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-300x179.jpg 300w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-768x457.jpg 768w, https:\/\/test.tilde.ai\/wp-content\/uploads\/2025\/06\/Jurgita_blogam-18x12.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h4 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/test.tilde.ai\/et\/blog\/human-level-ai-scientific-breakthroughs\/\" >\n\t\t\t\tInimtasemel tehisaru: millised teaduslikud l\u00e4bimurded toimuvad?\u00a0\t\t\t<\/a>\n\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u201e\u00dcle 40% p\u00e4ringu Leedu riikliku t\u00f6\u00f6h\u00f5iveameti juturobotile postitatakse v\u00e4ljaspool t\u00f6\u00f6aega,\u201d \u00fctleb teenindusvaldkonna esindaja oma lugu jagades<\/p>","protected":false},"author":2,"featured_media":16307,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[102,129],"tags":[],"class_list":["post-16306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-ai-chatbots"],"_links":{"self":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/posts\/16306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/comments?post=16306"}],"version-history":[{"count":0,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/posts\/16306\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/media\/16307"}],"wp:attachment":[{"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/media?parent=16306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/categories?post=16306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/test.tilde.ai\/et\/wp-json\/wp\/v2\/tags?post=16306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}